Shipping Policy

Shipping Policy — Olivia-Sydney

Free Shipping, Always

Every order from Olivia-Sydney ships free across Australia. No minimum spend, no hidden fees. The price you see at checkout is the price you pay.

Where We Ship

We currently ship to customers throughout Australia. Whether you are in a major city or a regional area, we will get your order to your door. We ship all orders from our central warehouse in Asia.

Order Processing

Orders are typically processed within 1 to 3 business days. Once your order is confirmed and packed, we will send it on its way as quickly as we can.

Estimated Delivery Time

Delivery generally takes between 7 and 14 business days, depending on your location within Australia. Regional and remote areas may take a little longer. You will receive a tracking link by email as soon as your order has shipped, so you can follow it every step of the way.

Customs and Import Duties

Your order is shipped internationally, and all applicable duties and taxes are included in the price you pay at checkout. You will not be charged any additional fees on delivery.

Tracking Your Order

Once your package is on its way, we will email you a confirmation with a tracking number so you always know where your order is.

Has your delivery window passed and your order still has not arrived? Reach out to us and we will look into it right away.

Your Rights Under Australian Consumer Law

Nothing in this policy affects your rights under the Australian Consumer Law. If your order does not arrive within a reasonable time, or arrives damaged, you are entitled to a remedy under Australian law, regardless of the shipping terms above.

Questions?

We are happy to help with anything related to your order.

Email: info@olivia-sydney.com
Business Hours: [jouw dagen/tijden]